This is a documentation for Board Game Arena: play board games online !

ServiceOutage: Difference between revisions

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=== Current situation: very high load! ===
Due to the exceptional worldwide situation, Board Game Arena is currently handling a '''very heavy load''', growing day by day. More and more users are connecting and playing, from every part of the world.
You can read about the first measures we have taken to allow as many players as possible to play with a good quality of service here: https://forum.boardgamearena.com/viewtopic.php?f=10&t=14633
You can follow on our efforts to '''improve the service capacity''' here: https://boardgamearena.com/forum/viewtopic.php?f=5&t=14646
Thanks for your continued '''support and understanding'''! It is much appreciated.




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=== Our philosophy ===
=== Our philosophy ===
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Our philosophy is to be transparent on service outages, by explaining why it happens, what has been impacted (and how long), and what we did to make sure it won't happen again. Explaining all of this is the goal of this page.
Our philosophy is to be transparent on service outages, by explaining why it happens, what has been impacted (and how long), and what we did to make sure it won't happen again. Explaining all of this is the goal of this page.


Note: If an incident is in progress, '''we may not update this page in realtime'''.
Note: If an incident is in progress, live updates will be available on our twitter feed https://twitter.com/boardgamearena and/or on our Facebook page https://www.facebook.com/boardgamearena/.
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Latest revision as of 16:34, 14 April 2020


Our philosophy

Having a gaming service available 24 hours a day, 7 days a week is not something easy to achieve for a (very) small team like ours. In addition, BGA is a realtime service, and any service outage may ruins games in progress.

Our philosophy is to be transparent on service outages, by explaining why it happens, what has been impacted (and how long), and what we did to make sure it won't happen again. Explaining all of this is the goal of this page.

Note: If an incident is in progress, live updates will be available on our twitter feed https://twitter.com/boardgamearena and/or on our Facebook page https://www.facebook.com/boardgamearena/.