Having a gaming service available 24 hours a day, 7 days a week is not something easy to achieve for a (very) small team like ours. In addition, BGA is a realtime service, and any service outage may ruins games in progress.
Our philosophy is to be transparent on service outages, by explaining why it happens, what has been impacted (and how long), and what we did to make sure it won't happen again. Explaining all of this is the goal of this page.
Note: If an incident is in progress, live updates will be available on our twitter feed https://twitter.com/boardgamearena and/or on our Facebook page https://www.facebook.com/boardgamearena/.