This is a documentation for Board Game Arena: play board games online !

ServiceOutage: Difference between revisions

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(→‎Our philosophy: link to twitter / facebook for live updates)
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=== Current situation: very high load! ===
Due to the exceptional worldwide situation, Board Game Arena is currently handling a '''very heavy load''', growing day by day. More and more users are connecting and playing, from every part of the world.
You can read about '''the first measures we have taken''' to allow as many players as possible to play with a good quality of service here: '''https://boardgamearena.com/forum/viewtopic.php?f=10&t=14633'''
You can follow on our efforts to '''improve the service capacity''' here: '''https://boardgamearena.com/forum/viewtopic.php?f=5&t=14646'''
Thanks for your continued '''support and understanding'''! It is much appreciated.
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Latest revision as of 16:34, 14 April 2020


Our philosophy

Having a gaming service available 24 hours a day, 7 days a week is not something easy to achieve for a (very) small team like ours. In addition, BGA is a realtime service, and any service outage may ruins games in progress.

Our philosophy is to be transparent on service outages, by explaining why it happens, what has been impacted (and how long), and what we did to make sure it won't happen again. Explaining all of this is the goal of this page.

Note: If an incident is in progress, live updates will be available on our twitter feed https://twitter.com/boardgamearena and/or on our Facebook page https://www.facebook.com/boardgamearena/.

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